Startek Vacancies 2022 Apply For Team Leader Jobs In Durban, KwaZulu-Natal

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Hello Friends, We Are Going To Surprise The Candidates Who Are Looking For Startek Career 2022, We Are Providing The Current Startek Careers Job Details For Them | Get Information About Startek Team Leader Job Openings in Durban, Choose The Job Based on Your Qualification And Register The Vacancies Matching Your Profile.

Startek Vacancies 2022 Apply For Team Leader Jobs In Durban, KwaZulu-Natal

Job Seekers Who Are Eager To Get Team Leader Job in Startek Vacancies, and Willing To Work Then This is Great Careers News For You | Team Leader Vacancies Are Now Available on Startek Careers Portal | Startek Vacancies Claims Around R 12,234 per month Good Salary For Team Leader Jobs | Can Apply For Startek Job Vacancies 2022 | South African Government Jobs Vacancies in Durban, KwaZulu-Natal | Stay Connected With Us For Upcoming Startek Job Vacancies in Durban Latest Updates.

Read Carefully The Complete Details of Team Leader Jobs Before Applying To Startek Vacancies 2022 | Brief Information Is Given Below, Scroll Down This Page To Get More Details.


Startek Vacancies 2022 – Highlights of Team Leader Vacancies in Durban?

Required Company »» Startek Careers

Job Profile »» Team Leader

Salary »» R 12,234 per month

Jobs Type »» Full Time

Job Located »» Jobs In Durban

Job’s Location »» Durban, KwaZulu-Natal

Last Date »» Ongoing


Startek Team Leader Vacancies Description?

Full Job Description

  • Meet daily, monthly sales targets.
  • Ensure data quality and accuracy.
  • Attendance registers are completed on a daily basis and all leave requests are submitted timeously.
  • Ensure agent sick/leave requests are authorized timeously and relevant documentation uploaded and submitted through to HR.
  • Resolve escalated issues and queries and working to minimize the occurrence of issues again within an acceptable timeframe.
  • Ensuring that each sales agent is aware of the number of calls that he/she has to make in the day.
  • Provide regular feedback where agent recovery performance is below the required standard.
  • Complete the Performance Management KPI Evaluation Form on a monthly basis for your team.
  • To analyse daily reports and implement improvement plans to achieve sales target as well as daily productivity.
  • To work closely with the Sales Manager to ensure the required staff are in place as and when required.
  • To provide each team member with individual reports on sales performance as well as productivity performance on a daily basis and to highlight issues and concerns.
  • To conduct coaching and quality monitoring sessions with agents.
  • To constantly manage and monitor the team on: -Motivation, training coaching and quality performance

-Briefing and debriefing of staff.

– Handling of any staff concerns/queries and giving the necessary feedback to the Sales Manager.

-Ensuring adherence to rosters and breaks.

  • Ensuring that all sales agents capture all the information required by the client into the system accurately.
  • Query of processes or actions where there are concerns
  • Escalation of issues that need to be handled at a higher level
  • Requests for additional business process or application training if required.
  • Effectively deal with irate clients and manage customer expectation.
  • Drive sales performance on a daily/weekly/monthly basis.
  • Review feedback as to the quality of the call/s provided by the QA department.
  • Monitoring of associate productivity throughout the day

Job Type: Permanent


How To Apply For Startek Vacancies 2022

First of All Click On Apply Now Button Given For Startek Vacancy.
Then Login Your Account Or Create A New Account, Collect The Required Self-attested Documents And Fill In Your Basic Details.
Upload Your Scanned Photo And Documents. Team Leader Application Preview, Correct Any Mistakes Or Omissions.
After Verifying The Application Pay The Fee If Mentioned.
And Take A Screenshot From Your Personal Desktop Or Mobile For Future Use.

Apply Now Here


FAQs For Startek Vacancies 2022

Que.1:- What Is Startek Vacancies 2022?

Startek Vacancies 2022 is An Organization Based in Durban, Which Every Year Indeed Jobs in South Africa.

Que.2:- What Is The Current Vacancy In Startek Vacancies 2022?

The Current Vacancy In Startek Vacancies 2022 Is That Of Team Leader.

Que.3:- What Is The Salary Of Startek Team Leader Vacancies?

The Salary Of Startek Team Leader Vacancies Is Around R 12,234 per month.

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