Mediro ICT Vacancies 2022 Apply For Senior Operations Engineer Jobs In Midrand, Gauteng

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Mediro ICT Vacancies 2022 – Highlights of Senior Operations Engineer Vacancies in Midrand?

Required Company »» Mediro ICT Careers

Job Profile »» Senior Operations Engineer

Salary »» R 551642 per year

Jobs Type »» Full Time

Job Located »» Jobs In Midrand

Job’s Location »» Midrand, Gauteng

Last Date »» 18-08-2022

Mediro ICT Senior Operations Engineer Vacancies Description?

Closing Date:2022-08-18

Job Type: Contract

Job Level: Senior

Experience: Between 5 – 7 Years

EE/AA: No

Summary

A company based in Midrand is looking for a Senior Operations Engineer to join their team on a long-term contract working from Home / Office (Hybrid). CV to [email protected]

Description

IT Service Management (according to ITIL), 2nd Level Support
High Customer Orientation
Strong understanding of Problem, Incident, and Change processes (PIC)
Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing)
Flexible communication on multiple support channels (ITSM, Teams, email)
Precise and diligent execution of ops processes
Working On-Call Duty
Solving and assisting with permission issues on the platform
Executing standard service requests (service user lifecycle etc.)
Operating platform-specific ops projects (no code changes)
Owning the Customer Experience (close collaboration with business departments)
Taking the Platform User Documentation to the Next Level
Compiling of user and operational manuals
Organizing and documenting knowledge regarding incidents/customer cases in a knowledge base
Enhancing and editing process documentation
Ability and willingness to coach and give training to colleagues and users when required
Close collaboration with 3rd Level Support/Development and SaaS vendor teams

Advantageous

Mindset of Continuous Learning (highly complex software stack with changing features)
Proactive in Communication
Understanding Python

Minimum Requirements

Relevant IT / Business Degree or Equivalent experience
Minimum 5 years’ experience in Operations

How To Apply For Mediro ICT Vacancies 2022

➥ First of All Click On Apply Now Button Given For Mediro ICT Vacancy.
➥ Then Login Your Account Or Create A New Account, Collect The Required Self-attested Documents And Fill In Your Basic Details.
➥ Upload Your Scanned Photo And Documents. Senior Operations Engineer Application Preview, Correct Any Mistakes Or Omissions.
➥ After Verifying The Application Pay The Fee If Mentioned.
➥ And Take A Screenshot From Your Personal Desktop Or Mobile For Future Use.

Apply Now Here

FAQs For Mediro ICT Vacancies 2022

Que.1:- What Is Mediro ICT Vacancies 2022?

Mediro ICT Vacancies 2022 is An Organization Based in Midrand, Which Every Year Indeed Jobs in South Africa.

Que.2:- What Is The Current Vacancy In Mediro ICT Vacancies 2022?

The Current Vacancy In Mediro ICT Vacancies 2022 Is That Of Senior Operations Engineer.

Que.3:- What Is The Salary Of Mediro ICT Senior Operations Engineer Vacancies?

The Salary Of Mediro ICT Senior Operations Engineer Vacancies Is Around R 551642 per year.

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