H Systems (Pty) Ltd Vacancies 2022 Apply For External Sales Representative – Blackheath Jobs In Cape Town, Western Cape

JOB PURPOSE

The core purpose of the role is to manage and grow key accounts and source new business in order to ensure that sales- and GP targets are achieved.

KEY PERFORMANCE AREAS

• Sales Management
• Customer Relationship Management
• Administration and Reporting
• SHEQ Integrated Management System control
• Business Continuity

MAIN RESPONSIBILITIES

Sales Management

• Ensure sales target is achieved.
  • Identify sales targets per customer.
  • Set up strategies to address sales requirements.
  • Identify lost sales and ensure recovery through sales strategies to meet monthly budget.
  • Back-order management on a regular basis.
  • Analyse customers’ sales history on system and identify sales opportunities.
  • Ensure system sales contribution meets KPI targets set.
• Ensure GP% targets (budget) are achieved.
• Analyse market and identify improvement / opportunity areas.
  • Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
  • Analyse customers and identify products not buying/stopped purchasing & increase buying of such.
  • Identify new clients and strategize bringing the client on board.
  • Closely monitor client requirements and identify opportunities to sell innovative products into the portfolio.
  • Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
  • Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training and point of sale material.
• Market and implement solutions that ensure value and business outcomes for key clients.
• Manage and maintain pricing in line with the company pricing requirements.
• New customer management
  • Ensure new customers are sourced as per KPI targets set.

   

Customer Relationship Management

• Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training, and point of sale material.
  • Demonstrate the functions and utility of products to customers based on their needs.
  • Communicate to customers as required.
  • Pricelists.
  • Discontinuation of stock.
  • Promotional stock.
  • General notifications.
• Bizman Support.
  • Install Bizman, as required.
  • Provide training and support, as required.
  • Delegate support queries to Bizman.
• Ensure monthly visits to Key Accounts in the region.
• Complete Customer Satisfaction Survey’s as required.

Administration and reporting

Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.

• Sales performance report.
• Sales analysis.
• Customer visit report.
• Weekly call report.

Manage customer debtor book.

• Ensure no sales are made to customers out of cover.

Ensure credit notes are at a minimal and achieve company targets.

Prepare quotes, sales orders, and invoices timeously and accurately.

• Advising stock availability to customers.
• Arranging stock from other branches / procurement if insufficient stock is available.
• Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement.

Review credit limits and request payments as required and communication to Debtors department.

• Complete Credit applications with clients as is required.
• Complete COD applications with clients as is required.

Manage VDC Contracts

• Ensure Pricelist increases are applied on SAGE.
• Update VDC Contracts.
• Manage VDC list and ensure all items are being sold.
• Communicate updated VDC contract to client.

SHEQ Integrated Management System control

Ensure adherence to the OHS Act.

• Take reasonable care for the health and safety of themselves of other persons.
• Co-operate with the employer to enable prescribed duties or requirements to be complied with.
• Carry out any lawful order given and obey the health and safety rules and procedures.
• Report any unsafe or unhealthy situation to the employer.
• Report any incident to the employer.
• Comply with health and safety plans

Ensure the sales office maintains and complies with standards of health and safety, and hygiene always.

Always maintain a high level of customer service levels standards.

Business Continuity

• Responsible to comply with the SHEQ Integrated Management System (SHEQ-IMS) and the maintenance thereof.

KEY JOB REQUIREMENTS

QUALIFICATIONS

• Grade 12 / NQF 4.

EXPERIENCE

• 2 years’ experience in a similar position.
  5 years’ experience in a sales environment.

SKILL REQUIREMENT AND KNOWLEDGE

• Computer literacy with Proficiency in MS Excel at an intermediate level.
• Proficient in SAGE Evolution, or similar, at an intermediate level.
• A thorough practical knowledge of best practices in sales processes.
• Awareness and understanding of the ISO 9001, ISO 45001, ISO 50001, ISO 14001 Requirements relevant to the processes under your control

COMPETENCIES

• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and customer service skills.

REQUIREMENTS AS AN ADDED BENEFIT

• Experience in the aluminium profiles, -systems and –accessories environment or similar.
• Diploma in Business Administration or similar.