JOB TITLE: Technician (Temp)
DEPARTMENT: C&I Mining
REPORTING TO: Site Manager
LOCATION: Witbank, Mpumalanga
ADDITIONAL INFO:
- Valid Driver’s License
- Own Vehicle
- Need to reside within a 40km radius
PURPOSE OF POSITION
Main responsible is for full maintenance, replacement and installation of hoses, nozzles, transmitter coils, Datapass chips, enhance controllers, TLS 2 and TLS 350R, EMR 3/4, PUMPS, GVR units on vehicles and fixed sites as well as the programming of these units. Full maintenance of the complete fuel management system installed on site by Gilbarcoafs. Any other ad-hoc work required from time to time from the site manager.
KEY RESPONSIBILITIES
- Ensure Gilbarco AFS Health & Safety procedures and policy compliance
- Ensure MINE Health & Safety procedures and policy compliance
- Ensure Gilbarco AFS/MINE Service Level Agreement (SLA) compliance.
- Ensure Gilbarco AFS Standard Operating Procedures (SOP) compliance.
- Complete job cards as per KPI
- Complete all installations and checklists as per relevant KPI
- Complete all maintenance and checklists as per relevant KPI
- Complete quality control inspections on all installations as per relevant KPI
- Complete Mining information services (MIS) requests as per incident report KPI
- Ensure availability for after-hours call outs as per relevant schedules
- Ensure availability for stand-by duty as per relevant schedules.
- Ensure that all problems and issues be communicated to the Site Manager or Field Service Manager for attention.
- Ensure that all communication with the client be facilitated through the Site Manager or Field Service Manager
POSITION RELATIONSHIPS
Internal
- Company Leadership Team (all departments)
- MIS
External
- Customers
- Sub-contractors
MEASURES OF PERFORMANCE (INDICATORS)
- Customer SLA > 95% as per KPI Scorecard
- Maintenance tasks – 5 per Tech per day (Fleet driven per site)
- Bowser Inspections – Each Bowser once per week
- Site Inspections – Each Site once per week
- Odo stills – < 5% of total Fleet per month
- Breakdowns – < 5% of total activities per month
- Repeat Fixes – < 5% of total breakdowns per month
- Daily Meter Reconciliations within 0.3% variance
- Daily report delivery before 12:00
- NM/PI’s, HSSE Policies both Customer and Gilbarco AFS
- Best Team Wins – Development Plan, Succession Management, Performance Management, Compliance training
PERSONAL QUALIFICATIONS & EXPERIENCE
Education/ Achievements:
- Minimum N3 Senior Certificate
Preferred:
- N4-6 or College Equivalent in the following
- Networking (IT)
- Instrumentation
- Electronics N3
- Fitter
Experience/ Knowledge:
- Minimum 2 year’s relevant industry related experience
Preferred:
- 2 year’s relevant industry related experience in technical field.
Specific Skills:
- Communication (Verbal and Written)
- High level Computer skills
- Minimum level electrical skills
- Customer service orientation
- Planning
- Quality control
Preferred:
- Customer Service Orientation
- Networking (IT)
- Instrumentation
- Electronics Valid Driver’s Licence older than 3 Years
ROLE SPECIFIC COMPETENCIES & BEHAVIOURS
Customer Driven
- Gains insight into customer needs.
- Identifies opportunities that benefit the customer.
- Builds and delivers solution that meet customer expectation.
- Establishes and maintains effective customer relationships.
Collaborative
- Works cooperatively with others across the organization to achieve shared objectives.
- Represents own interest while being fair to others and their areas.
- Partners with others to get work done.
- Credits others for their contributions and accomplishments.
- Gains trust and support of others.
Inclusive
- Seeks to understand different perspectives and cultures.
- Contributes to a work climate where differences are valued and supported.
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
- Is sensitive to cultural norms, expectations, and ways or communicating.
Accountable
- Follows through on commitments and makes sure others do the same.
- Acts with a clear sense of ownership.
- Takes personal responsibility for decisions, actions and failures.
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Designs feedback loops into work.
Champions VBS
- Identifies and creates the processes necessary to get work done.
- Separates and combines activities into efficient workflow.
- Seeks ways to improve processes, from small tweaks to complete reengineering.
- Is a simplifier, focused on cutting through complexity?
- Prioritizes to the critical few – focuses on what matters most.
Self-Aware
- Reflects on activities and impact on others.
- Proactively seeks feedback about shortcomings.
- Admits mistakes and gains insight from experiences.
- Knows strengths, weaknesses, opportunities, and limits.
Pioneering
- Comes up with useful ideas that are new, better, or unique.
- Introduces new ways of looking at problems.
- Can take a creative idea and put it into practice.
- Encourages diverse thinking to promote and nurture innovation.
- Anticipates and adopts innovative digital and technology applications.
Agile
- Learns quickly when facing new situations.
- Experiments to find new solutions.
- Takes on the challenge of unfamiliar tasks.
- Extracts lessons learned from failure and mistakes.
- Bounces back from setbacks and failure.
About Us
Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities. Veeder-Root is the world’s leading supplier of automatic tank gauging and fuel management systems and one of the few companies in the industry to design, manufacture and service its own products; supplying and integrating the broadest range of new and proven technologies to reduce cost of ownership, enhance environmental integrity, and improve performance and profitability for petroleum marketers and commercial fueling enterprises worldwide.
Vontier Corporation View
Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide.
Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.
The Vontier Business System (VBS), our engine for success and our competitive advantage, powers every aspect of our business performance through a continuous improvement mindset. As we look to the future, we will continue to evolve VBS to prepare our teams for new challenges and opportunities, and to stay on the forefront of changing technologies through fast iteration and focused experimentation. To learn more about us visit: www.vontier.com